Patient Services

Comprehensive Patient Support with ZytraMed Solutions

At ZytraMed Solutions, we provide end-to-end Patient Services designed to simplify every step of the patient journey — from scheduling appointments to post-visit billing and follow-ups. Our goal is to help healthcare providers minimize outstanding Accounts Receivable (AR) and maximize patient collections through precision, transparency, and care.

Our experienced team is thoroughly trained in medical billing and coding, EHR/EMR systems, and practice management software. Whether you’re an independent practitioner or a large healthcare organization, ZytraMed Solutions ensures your billing process is accurate, compliant, and efficient — helping you achieve the highest possible collection rate on every claim.

Our Patient Services Include:

• Billing Accuracy Verification – Careful review of all claims through advanced medical billing software to eliminate errors.

• Monthly Physician Billing Statements – Consistent and accurate statements to maintain a high success rate in collections.

• Electronic & Paper Statement Dispatch – Our Patient Services team issues validated patient statements promptly each month.

• Follow-Up Communication – Dedicated follow-up calls after each billing cycle to resolve pending or overdue accounts.

• Outstanding Account Reporting – Comprehensive reports shared with providers after two months for review and action.

• Additional Support – Including detailed lists of outstanding accounts, administrative reporting, and self-pay statements to ensure timely reimbursements.

Partner with ZytraMed Solutions for a streamlined, patient-centered service experience that boosts your operational efficiency and enhances financial performance.